Fault phenomenon: press the [start] button, without any response, computer cannot open.

The solution: the key time should be 2 seconds, check battery is enough, can try to change batteries or AC power. Or let notebook computer charging 1 hours after opening.

2

Fault phenomenon: fingerprint matching show through, but still unable to boot.

The solution: the fault reason there may be resistance is too large, the lock chip caused by abnormal. The best 10 minutes and then attempts to restart, restart several times, to see whether the lock. If you don't need to contact the customer service repair business.

3

Fault phenomenon: fingerprint identification repudiation, can not boot.

Solution: make sure the fingerprint identification window cleaning, confirm the fingers clean in fingerprint identification. Ensure that the finger recognition with the registration of the posture, the right finger. From the strong direct sunlight fingerprint identification window.

4

Fault phenomenon: when boarding registered fingerprint sounded "continuous sound didididi", registration has been full screen display.

Solution: it is said has reached the maximum number of registered, need to registered users need to delete the user registration information before. Then a new user fingerprint registration.

5

Failure phenomenon: the registration was successful, but still unable to open the computer.

Solution: make sure the opening steps, posture, with a finger is correct. Please attach a registered user to try to open, still can not be opened, there may be a fingerprint recognition system problems, please contact as soon as possible repair business.